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Specialist construction methods are just what the doctor ordered

Consolidating its reputation for constructing state-of-the-art facilities or breathing new life into ageing ones, Pindan has continued to deliver, and win, contracts in the specialised health and aged care sector. Recently finished projects include the award-winning Carnarvon Health Campus, Exmouth and Esperance Health Campuses and Braemar Cooinda Aged Care facility in Willagee. Meanwhile, works are underway at the Koh I Nor Contemporary Care Facility in Wembley, Rosewood Aged Care in Leederville and Warren Health Service in Manjimup and in late November 2016, Pindan was awarded a $16m contract to redevelop the Merredin Health Service.

Mark Thompson, Director for Pindan Constructions, said when refurbishing an operational health campus or aged care facility, the team often applied a staged process.

“Open communication and forward-planning help us to ensure patients and staff are well looked after and allow us to minimise disruptions to the day-to-day running of such busy facilities,” he said.

Koh I Noor Contemporary Care Facility

Another Design & Construct contract awarded in early September 2016 sees Pindan building Koh I Noor Contemporary Care for client, Spine and Limb Foundation.

Comprising a $20m 81 bed aged care facility and offering specialist dementia care, it will be built over two storeys with basement car parking, internal laundry, kitchen, activity areas, courtyards and external landscaping.

James Allingame, Business Development Manager for Pindan, said the team was delighted to see construction of the facility begin after a successful ‘Early Contractor Involvement’ process.

“We have worked in consultation with the client to engineer a facility that represents value, ensures buildability and has mitigated construction risk of what is a highly specialised area of construction.”
James Allingame, Business Development Manager, Pindan

The project will take about 18 months, with the first residents expected to move in by early to mid-2018.

Braemar Cooinda Aged Care Facility

Pindan has also completed a Design & Construct contract for a 108- bed aged care facility with office, kitchen, laundry and carpark for the Braemar Presbyterian Church.

Lead Design Manager, Lee Chalmers, said while on paper the aged care facility looked simple, it had hidden complexities.

“This is especially true in the services, in particular the features that directly affect the operational day-to-day activities of the facility such as nurse call, security and dementia care,” he said.

“The site team did an excellent job on this project and with aged care being a very strong sector at the moment, our proven expertise in construction of this building type is highly valued by our clients.”

Among the $26m works, the plumbing and mechanical services were centralised over two roof plant areas to serve the entire building and the facility required a new substation, fire pumps and tanks as well as a dedicated diesel backup generator.

Lee said Pindan was involved on this project from the very beginning, before a concept scheme was finalised.
“We assisted the client and the architect through numerous feasibility studies providing budget estimate costing support to lock in a scheme that maximised the potential of the site for the client,” he explained.

Pindan is focusing on using local resources where possible as a means to support the community and overcome these challenges.

Esperance Health Campus Redevelopment Stage 1

A $24m refurbishment of Esperance Hospital was completed in October 2016. The project included the refurbishment and expansion of the emergency department, maternity ward, surgical services and pathology department as well as an upgrade to associated plant infrastructure within the works were divided into nine separable portions.

Contract Administrator for Pindan, Philip Knight, said practical solutions such as temporarily relocating rooms allowed multiple separable portions to run concurrently.

“Potential logistical problems due to the site’s remote location were overcome by maintaining regular correspondence with the site supervisor throughout the project,” he said.

“These weekly discussions meant that material requirements could be accurately forecast and potential delays were eradicated.”

As the works were completed in a live hospital environment, close client liaison was vital to the project’s success, he added.

Warren Health Service

Meanwhile, residents of Manjimup will have access to refreshed health care facilities by August 2018 after works on the Warren Health Service also began in mid-September 2016.

Pathology, medical imaging, learning and development, ambulatory care, emergency department, birthing suites, surgical services, support services and a morgue are among the services to be built as part of the $27m facility.

Pindan Project Manager, Logan Joyce, said the remote nature of the town, which is about 295km south of Perth, has posed certain logistical and resource challenges.

“Pindan is focusing on using local resources where possible as a means to support the community and overcome these challenges,” he said.

“The project also has a Building Information Management model that is being developed for future facility maintenance.

“The model-based approach to construction also improves collaboration between the project team members by acting as a simulation tool to help visualise the project scope and highlight issues that may occur further down the construction process.”

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Innovative bathroom pod project a first for Pindan Modular

Pindan Modular celebrated a unique milestone when it installed the first of its innovative bathroom pods at the DoubleTree by Hilton Hotel in Northbridge. The $2.6m contract came about after the development of a factory-manufactured pod prototype featuring a fully equipped bathroom with shower, toilet, tiling and all plumbing fixtures, following a major Research and Development initiative by Pindan Modular. 

Operations Manager for Pindan Modular, Paul Rintoul, said the prototype pod focussed on four design considerations: creating a solid structure to minimise the risk of cracking and internal damage during transport and lifting; reducing the difference in floor levels when installed; adopting the correct lifting method to allow for efficient delivery, lifting, placement and installation; and delivering a high quality finish that set Pindan Modular apart from its competitors.

“Over the past few years, bathroom pods have grown in popularity in Perth for hotels, hospitals and apartments,” he said.

“This demand was predominately being filled by suppliers from Victoria, China and Thailand and although Perth’s labour costs are higher than overseas suppliers, we are able to produce a higher grade of finish by using quality tradesman and fully compliant products that reduce issues during installation and connection to services for final sign offs.”

Attracted to the quality controlled manufacturing environment, acceleration in construction time and the reduction of finishing costs, SKS Group ordered 202 pods in seven different configurations for its DoubleTree project.

“Once our prototype was built to meet their project brief, SKS said the quality of finish was far above the finishes proposed by our two main competitors for this project,” Paul said.

“Being a local supplier is advantageous for clients like SKS as they can conduct regular inspections with ease and avoid expenses such as flights and accommodation,” he added.

Paul said SKS had considered completing the project in modular form early on due to restrictions on the site as it has no lay down area, limited storage space in an underground basement and no on-site parking.

The site program for DoubleTree will see 16 pods, or one whole floor, delivered by Pindan Modular every 2 ½ weeks.

“Because we started construction of the bathroom pods in advance, each level of bathrooms only takes about 36 days to build,” Paul explained.

SKS Group General Manager, Francis Foong, said he asked Pindan to provide a price for pods at DoubleTree after he met Paul at an industry function.

“We inspected a completed pod at Pindan Modular and decided to work with Perth-based Pindan, who has provided competitive pricing and a quality product,” he said.

Francis said it had been great working with the Pindan pods, adding that Pindan Modular staff had been very cooperative in developing the best outcome for the project.

“Pindan Modular was actually ahead of their delivery program for which SKS is extremely grateful,” he said.

“Pindan Modular have instilled much-needed confidence to encourage developers and builders to use modular pods as it reduces the overall construction time, comes at a reasonable cost and achieves the quality expected.”
Francis Foong, General Manager, SKS Group

Looking to the future, Pindan Modular has priced two more hotels and an apartment complex for SKS Group and caught the eye of Cooper and Oxley, a WA-based builder that has previously engaged interstate competitors.

“The early design of a building is the critical stage to consider whether pods can be used or not so our focus now is directed at designers, architects and engineers,” Paul said.

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Student accommodation contracts tailored to support higher learning

Following the success of its award-winning St Catherine’s College redevelopment in Nedlands, Pindan embarked on two more student accommodation projects in quick succession. The first, at nearby St Thomas More College, was occupied in February 2016 and saw Pindan build 246 bedrooms, common rooms with kitchen facilities, laundries and study rooms as well as a stand-alone recreation facility and a basement car park. Meanwhile at Curtin University’s Kalgoorlie campus, a $30.7m extension of the existing facilitywas completed in late 2016.
Business Development Manager for Pindan, James Allingame, said Pindan won the $43.7m contract at St Thomas More College thanks to its extensive portfolio of student accommodation projects, including the neighbouring St Catherine’s redevelopment which also houses students from UWA.

“Our experience with similar contracts, coupled with our access to quality subcontractors with a great track record for delivering student accommodation facilities, place Pindan in an excellent position to meet the unique needs of each client.”
James Allingame, Business Development Manager, Pindan

According to James, the complex nature of constructing or redeveloping buildings while minimising disruptions to the day-to-day operation of such facilities, require Pindan to adopt carefully considered construction methods and project management solutions.
“At St Thomas More, the construction included an in-situ concrete basement car park, AFS load bearing party walls, face stack bonded brick façade and aluminium composite cladding and sunshading,” he said.
“Getting the program just right was vital due to the high level of finish to the units, the extensive amount of face brickwork and external hardscape works, as well as working within an operating student accommodation environment.
“But with careful project management and acceleration of works, we were able to meet our projected timeline and hand over the project before students began the academic year.”
At Curtin University in Kalgoorlie, the existing student accommodation was extended over two stages to include new rooms for 180 students and refurbishment to 48 rooms.
Pindan was responsible for the design and construct of the project in consultation with AJ+C, a Sydney based architectural firm.
“The works included the demolition of the old student accommodation blocks, upgrading of site wide inground infrastructure and the construction of new student accommodation including the main administration centre and reception,” James said.
The four main building blocks were constructed from prefabricated modules and transported to Kalgoorlie.
“Pindan was responsible for the foundations, installation of the units, connection of the services, installation of final finishes to corridors and all external works including in ground services and landscaping.”
All building services are linked back to Curtin’s Bentley campus and can be monitored remotely, he added.

“The use of pre-fabricated modules added a level of complexity from a contractual and quality assurance perspective but the team worked tirelessly to ensure the modules were compliant and the strict tolerances between the in-situ site works and the modules were met.”
James Allingame, Business Development Manager, Pindan
“This project was built in two stages to allow students to remain on campus during construction,” he said.
“Other challenges included managing works around existing service infrastructure without as-built drawings and selecting, procuring and installing all of the furniture, fixtures and equipment for the project.”
James added that each building was erected on site in four days with the use of a 200 tonne crane and the finished facilities are believed to be the highest buildings in Kalgoorlie.
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Growing towns benefit from meticulous plans for commercial buildings

Pindan has bolstered its reputation for skillfully building shopping centres, with significant commercial redevelopments completed at two of Western Australia’s fastest growing town centres. Geographical constraints proved no match for the Pindan team in Newman, where a $26.4m town centre redevelopment was successfully delivered. In the Perth metropolitan area, stage 1 of the Ellenbrook Bulky Goods, valued at $5.9m, was completed on time, allowing anchor tenant 1st Choice Liquor to begin its internal fitout.

Stage 1A, valued at $2.8m, was also completed in good time to allow supermarket giant ALDI to start its planned fitout and open before Christmas 2016. While both projects were designed and constructed by Pindan, each presented unique challenges that called for open communication and creative solutions to reduce costs and meet the clients’ timeframes.
Both stages were designed to include tilt up concrete panel structures with insulated roof panels. The external finishes comprised of Maxline colorbond cladding, prefinished CFC and painted concrete panels to Stage 1 and Stage 1A includes kingspan wave panels, alucabond and painted concrete panels.
Director of Constructions, Mark Thomspon, said special consideration was given to the flooring during both stages of works to meet the clients’ needs.
“At the 1st Choice Liquor tenancy, the concrete slab became the finished floor and was grinded to expose the aggregate and polished,” he explains.
“We took great care during construction to protect the floor and limited certain activities because any patching would have been visible in the final product. We also used alternative propping methods to avoid fixings into the floor.
“For Stage 1A, the floor was poured after the roof was installed, as required by ALDI.”
Meanwhile, the residents of Newman in the state’s North West eagerly watched their retail development come to life, with a new supermarket, internal mall tenancies, associated plant areas and service yard a as parking for 150 cars on the cards for their town centre. 

Dickie Dique, Director of Pindan Contracting, said the facility had been designed with flexibility in mind.
“The complex accommodates a mixture of retail outlets from cafés to fast food restaurants and clothing stores,” he said.
Dickie said Pindan overcame storage issues on site by manufacturing the precast concrete panels and structural steel in Perth and transporting them to Newman by road train.
“As the project was located in the centre of town and we did not have space to store all of the materials, the concrete panels and structural steel were installed in stages,” he said.
“The delivery of the panels was managed with three road trains on rotation to keep up with the supply demand onsite and, as the panels had to be lifted from truck to position, a great deal of coordination was required to erect the structure.”
Pindan also undertook a value engineering initiative to reduce the overall build cost and maintain value for the client.

“We took a cross disciplinary approach to value engineering by organising collaborative workshops with the client to meet their target price, whilst ensuring the quality of the design remained achievable.”
Dickie Dique, Director, Pindan Contracting.
Dickie added that in order to expedite the programme and provide maximum time to develop the client’s preferences for internal layouts and services, Pindan developed a strategy to erect the structure prior to constructing the floor slab.
“This allowed the shop drawings to be developed alongside the consultant design drawings so the building structure could be pre-manufactured and installed early in the project programme,” he said.
“The innovation of generating fabrication drawings during the design stage rather than the construction stage saved time and fostered an efficient integrated link between design and construction.”

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Innovation pays off for Pindan Asset Management as it reflects on year of growth

Pindan Asset Management has reflected on a stellar period of growth and innovation following the commencement of a pivotal contract with the Department of Communities (WA). The five-year housing maintenance contract – which has the potential to run for a total of 11 years – initially asked Pindan Asset Management to maintain and service 5600 pubic housing in the Pilbara and Mid-West/Gascoyne regions. To date, more than 33,000 work orders have been completed by a dedicated team, which is on call 24 hours a day, 365 days a week and manages an average 100 requests each day across 6,000 assets.

According to General Manager, Pindan Asset Management, Stephen Arndt, Pindan Asset Management has already achieved several milestones, including the addition of 450 remote community houses to the contract scope.
“When Pindan Asset Management began servicing this contract on 1 November 2014, we had just completed a three-month mobilisation process,” he said.
“That process allowed us to purchase and customise our Enterprise Resource Planning system known as IFS and establish regional branches in Geraldton, Hedland and Karratha.
“Another key milestone was the integration with the DOH system to allow multiple messages between the two organisation’s systems across the life of a work order, and we recruited 44 direct employees and back office staff plus a network of strategic sub-contractors to support the service delivery effort.
Reflecting on Pindan Asset Management’s “evolution’” during the past 12 months, Stephen recalled the following achievements:

  • The first issued work order completed in 45 minutes. Feedback from DoH has indicated that this is a record response time for any work order in the region

  • Being DOH’s top or second best performing head contractor across the state for every quarterly reporting period

  • An extra 120 GROH (Government Regional Officers’ Housing) refurbishments have been completed

  • Further developed the ERP system to include Recipient Created tax Invoicing and full inventory management

  • Purchased and customised a business intelligence tool – Qlik view which forms Pindan Asset Management‘s daily operational management tool

  • Developed a mobile incident and inspection reporting application

  • Secured an additional client, adding 400 extra properties

Stephen said Pindan Asset Management has also established three other regional branches in Carnarvon, Meekatharra and Newman and grown the workforce to include 90 directly employed staff.
“We are the only head contractor that direct employs,” he said.
“Plus, being the only new head contractor working on the contract, our service delivery approach has proved successful for the vast region we cover, when you consider performance results.”
The cornerstone of Pindan Asset Management’s approach is a unique “lock-step” method – including pre-work checklists, risk assessment, photographs of progress and post work checklists/ tenant surveys – to manage each work order to ensure consistency in approach.

“With our system we have the right trades in the right place with the right parts to be able to complete as many jobs as possible without the need to return to base.”
Stephen Arndt, General Manager, Pindan Asset Management
“This is all done in real time and on a mobile device without the need for paperwork.”
Looking forward to 2016 and beyond, Stephen said Pindan Asset Management was considering several “like opportunities”, placing Pindan Asset Management in an excellent position to continue its rapid growth and expansion.
“With long-term contracts (10 years plus) in place, and on offer, and leading-edge systems and process working to support these, Pindan Asset Management is well placed for the foreseeable future,” he said.

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Student accommodation is right on time

When St Catherine’s College in Nedlands engaged Pindan to undertake the single largest development in the college’s 46 year history, time was on its mind. Pindan negotiated a Design & Construct contract to build a range of facilities – including 250 studio apartments – at the only residential women’s university college in Western Australia, and set about planning for the tight budget and timeframe St Catherine’s College proposed. Seventeen months after construction began, phase 1 (226 of the 250 student accommodation rooms) was delivered a week ahead of schedule, allowing students and college staff to settle in before Semester 1 of the academic year.

The remaining facilities in the A$41.8m contract, including a student lounge room, a conference room and business centre, a student common room and tutorial rooms were delivered soon after.
Senior Contract Administrator at Pindan, Joe Gordon, said Pindan’s coveted Design & Construct approach ensured projects such as St Catherine’s College would be both efficient and economical from the outset.
“Our tried and tested systems allow us to find the perfect balance between costs and benefits for each project,” he said.
“By providing accurate estimates and innovative budget solutions, we can significantly reduce and eliminate costly late revisions and ensure each project remains on-track,” he added.
Head of St Catherine’s College, Fiona Crowe, said Pindan had worked closely with the college to ensure delivery by the start of the university year.

"We were tremendously happy with the way Pindan approached the project as a team effort: always willing to think of solutions to inevitable issues, agreeing to compromises, and adding value through smart thinking and careful selection of feature products.”
Fiona Crowe, Head of St Catherine’s College
“Throughout the build, Pindan was very sensitive to the fact that the college continued operating as the home away from home for 160 students and were assiduous in making sure all trades people on site respected our students.”
Following the success of the St Catherine’s College redevelopment, Pindan was awarded a A$40.7m contract to construct 250 self-contained studio apartments for students at neighbouring residential college, St Thomas More College.
Further north, Pindan also completed student accommodation at Edith Cowan University’s (ECU) Joondalup campus.
The 127 bed facility was constructed for global student accommodation specialist campus living villages, in partnership with ECU, next to an existing 148 bed village.
General Manager of ECU’s Joondalup Student Village, Chad Daly, said the project had progressed well.
“Throughout the whole process, Pindan has been great to deal with and especially mindful of the student population adjoining the site,” he said.
“We had regular, transparent meetings with  Pindan’s Site Manager and all communication was positive and productive, and the project ran to schedule. 

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