IFS, the global enterprise applications company, announces that Pindan Asset Management, a new division of Pindan, one of the leading property and construction companies in Western Australia, is implementing IFS Applications™ as a mobile-enabled Service Management, Asset Management and Enterprise Resource Planning solution.

IFS and Pindan Asset Management are working in close partnership to achieve a three month delivery deadline for a mobile-enabled enterprise solution supporting a new Department of Housing maintenance works and services contract. Delivery includes tight integration with the Department using Web services and XML for property information exchange, real-time visibility of work order status and automated invoicing.

Pindan Asset Management will also use IFS Applications to more efficiently manage its parent company’s asset portfolio, including residential and commercial properties as well as vehicles, plant and equipment. Efficiencies will come from applying the new mobile-enabled Service Management and Asset Management systems to replace existing manual processes within Pindan. IFS Applications will also provide Enterprise Resource Planning functions for the new division including Financials, Human Resources, Inventory and Procurement.

“IFS Applications’ ability to send work orders directly to a mobile device to keep our people working in the field is a big asset. We have already seen how we can achieve a 20% improvement in field service resource utilisation compared with traditional methods.”

Stephen Arndt, General Manager, Pindan Asset Management

“We will also use IFS to develop inventory profiles for each particular area and fit out our vehicles as mobile warehouses so staff have the right parts at all times and don’t have to return to a branch office between jobs.”

Pindan Asset Management selected IFS ahead of competing vendors because of its rich mobile Service Management functionality, support for the ISO 55001 Asset Management standard, Windows mobile device support in line with Pindan’s corporate standard, proven ability to implement solutions to tight deadlines, and willingness to work in partnership with Pindan and its clients.

“Because our workforce may not always be in mobile range we needed a robust offline capability that worked well on a mobile device,” said Margaret Gauntlett, Business Systems Analyst for Pindan Asset Management. “We also wanted to work with a vendor, rather than a third party, that could implement a solution quickly and efficiently. IFS had a Perth office, its own in-house integration team, and could demonstrate similar integrations with other customers. That gave us the confidence they could meet our requirements in a short space of time.”

“We are delighted to be working with Pindan Asset Management to implement a mobile-enabled Service Management solution and support their certification to the ISO 55001 Asset Management Standard,” said Rob Stummer, Managing Director at IFS Australia and New Zealand. “We are confident that the company will quickly earn a reputation as one of the leading exponents of best practice in its field.”

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13 May 2015


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